Privacy Policy
At New Standard Building Materials, Inc., we prioritize the privacy of our website visitors, customers, and users of our services. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our website, purchase materials, or communicate with our team.
Information We Collect
We gather information you choose to provide, including your name, email, phone number, address, and payment details when you purchase materials. Additionally, if you contact us via phone, email, text or other communication methods, we may collect that information too.
We also automatically collect data such as your IP address, browser type, operating system, referring URLs, pages visited, and timestamps during your website interactions.
How We Use Your Information
The information we collect is used to:
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Process orders and facilitate the delivery of materials
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Communicate updates about orders and deliveries
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Send billing and payment information
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Respond to your inquiries and feedback
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Improve our website and services based on user interactions
We may use this information to personalize your experience with New Standard Building Materials, Inc. We only share your data with trusted third-party partners involved in fulfilling your orders. Your personal information is never sold or rented to outside marketers.
Data Security and Retention
We take data protection seriously and have measures in place to safeguard your personal information. However, no system can guarantee complete security. We retain your information only as long as necessary to fulfill your requests, process orders, comply with legal obligations, and meet our business needs. After that, your data is securely deleted according to our retention policies.
Updating Your Information
You have the right to review, update, or delete your personal information at any time. Simply email us at john@nsbmseattle.com for assistance.
Consent to Communication
By placing an order or making an inquiry on our website, you agree to receive communications from us, which may include order updates, product information, promotions, and inventory news. You can opt-out of promotional emails, texts or phone calls by clicking “Unsubscribe” in any email or by contacting us at john@nsbmseattle.com. However, essential communications regarding active orders cannot be unsubscribed from.
Call Recording
For quality assurance and training purposes, New Standard Building Materials, Inc. may record phone calls. These recordings are reviewed internally and will not be shared outside our company unless legally required. If you do not wish to have your call recorded, please inform the representative at the start of your call.
Photos and Videos
We may capture photos or videos of materials at our warehouse or during deliveries to ensure the accuracy of inventory and delivery standards. These materials may be used for internal purposes or client examples. If you do not consent to the use of photos or videos that include your property, please notify us, and any unauthorized media will be deleted upon request.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please reach out to us at john@nsbmseattle.com.
