At New Standard Building Materials, Inc., we prioritize the privacy of our website visitors, customers, and users of our services. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our website, purchase materials, or communicate with our team.
Information We Collect
We gather information you choose to provide, including your name, email, phone number, address, and payment details when you purchase materials. Additionally, if you contact us via phone, email, text or other communication methods, we may collect that information too.
We also automatically collect data such as your IP address, browser type, operating system, referring URLs, pages visited, and timestamps during your website interactions.
The information gathered during the SMS opt in will not be shared or sold to third parties, specially for promotional aims
How We Use Your Information
The information we collect is used to:
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Process orders and facilitate the delivery of materials
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Communicate updates about orders and deliveries
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Send billing and payment information
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Respond to your inquiries and feedback
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Improve our website and services based on user interactions
We may use this information to personalize your experience with New Standard Building Materials, Inc. We only share your data with trusted third-party partners involved in fulfilling your orders. Your personal information is never sold or rented to outside marketers.
Communication Consent By providing your phone number, you agree that any call made to you by New Standard Building Materials, Inc. constitutes an inquiry, and a follow-up text messages may be sent in response to such a call. Message and data rates may apply.
Data Security and Retention
We take data protection seriously and have measures in place to safeguard your personal information. However, no system can guarantee complete security. We retain your information only as long as necessary to fulfill your requests, process orders, comply with legal obligations, and meet our business needs. After that, your data is securely deleted according to our retention policies.
Updating Your Information
You have the right to review, update, or delete your personal information at any time. Simply email us at john@nsbmseattle.com for assistance.
Communication Consent
By providing your phone number, you agree that any call made to you by New Standard Building Materials, Inc. constitutes an inquiry, and follow-up text messages may be sent to your phone number. Message and data rates may apply.
Call Recording
For quality assurance and training purposes, New Standard Building Materials, Inc. may record phone calls. These recordings are reviewed internally and will not be shared outside our company unless legally required. If you do not wish to have your call recorded, please inform the representative at the start of your call.
Photos and Videos
We may capture photos or videos of materials at our warehouse or during deliveries to ensure the accuracy of inventory and delivery standards. These materials may be used for internal purposes or client examples. If you do not consent to the use of photos or videos that include your property, please notify us, and any unauthorized media will be deleted upon request.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please reach out to us at john@nsbmseattle.com.